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      • Customer Success Strategy
      • Support Optimisation
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  • Home
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    • Sales Optimisation
    • Customer Journey Map
    • Customer Success Strategy
    • Support Optimisation
    • Mission Change
  • Insight
    • Blogs
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Satisfaction On Demand

Satisfaction On Demand enables companies to conduct customer satisfaction/NPS surveys without investing in platforms or resources. It provides a seamless, on-demand solution for running experience surveys without months of planning or setup. 


With Satisfaction On Demand, companies can launch surveys whenever they need, as frequently as they like, and only pay per survey conducted.

Effortless Insights, On Demand!

As part of this service, we provide:

  • Survey Design: Customisable question templates and response scales tailored to your business.
  • Survey Setup: We configure the survey and provide a draft for your review.
  • Pre-Survey Communication Templates: Ready-to-use messaging to boost response rates.
  • Survey Distribution: We manage distribution using your customer email list.
  • Monitoring & Insights: Weekly updates on responses and urgent customer requests.
  • Results & Reporting: A detailed insights report, a raw data file, and a results-sharing session. 

Additional benefits of this service

Speed & Agility

Flexibility & Scalability

Time & Cost Savings

  • Gain instant access to services with minimal setup time.
  • Launch surveys quickly and effortlessly whenever needed.

Time & Cost Savings

Flexibility & Scalability

Time & Cost Savings

  • Reduce time spent on building, planning and running surveys using internal resources.
  • Avoid the costs of survey tools or platforms only used sporadically throughout the year.

Flexibility & Scalability

Flexibility & Scalability

Flexibility & Scalability

  • Use services as frequently or infrequently as required.
  • Scale up or down based on demand without commitment to long-term contracts.

Download now to learn more!

Sample Satisfaction on Demand Results Report (pdf)

Download

More Information about Satisfaction on Demand (pdf)

Download

Let's Start a Conversation

 Contact us today to schedule a consultation and discover how we can help take your customer satisfaction to the next level. 

Get in Touch

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